Schloss Zermatt - Cbd & Adaptogenic Spa And Sport Hotel | City stay in Zermatt | Book Now

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Key details

About the Hotel

Bahnhofplatz 18, Zermatt, Switzerland, 3920

Rooms & Suites

Schloss Zermatt offers rooms and suites with soundproof walls, minibars, and flat-screen TVs with cable channels. Select rooms include balconies with mountain views, fireplaces, and private bathrooms with bathtubs. The suites feature separate living areas, fully equipped kitchens with dishwashers, and washing machines. The Jensen bed system is available in some rooms.

Dining & Bar

The hotel has a bar serving drinks and snacks. Guests can enjoy meals in the seating area or on the terrace. A tea and coffee maker is provided in each room.

Wellness & Activities

The wellness area includes an indoor pool, fitness center, and sauna. Spa treatments like sports massages, facials, and body scrubs are available. Guests can play billiards, table tennis, or darts. The garden provides a space to relax.

Location & Transport

The hotel is a 5-minute walk from Zermatt city center and 200 meters from Matterhorn Golf Club. Nearby attractions include the Matterhorn Museum (0.5 km), The Matterhorn (2 km), and Sunnegga Ski Resort. A free shuttle service is provided.

Services & Extras

The 24-hour front desk assists with tours and local recommendations. Free Wi-Fi is available throughout the property. Ironing facilities, heating, and a mini-bar are included in rooms. The hotel offers a tour desk for activity bookings.

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Choose the Room

From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Double Room Plus

Max:

2 persons

335 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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View Double Room Plus

Max:

2 persons

380 sq. feet

Bed options:

1 King-size bed

Mountain view

Shower

Coffee machine

room details

Check Prices

The High

Max:

2 persons

280 sq. feet

Bed options:

1 King-size bed

Mountain view

Shower

Coffee machine

room details

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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre

Zermatt1400 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station700 ft

Train400 ft

Bus

Bus stop 7.1 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Wi-Fi

Parking

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling
Billiard tables
Darts
Table tennis
Yoga class

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Free shuttle service
Pet amenities available
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Bar/ Lounge area

Children

Cots
Babysitting/Child services
Game room

Spa & Leisure

Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Bahnhofplatz 18, Zermatt, Switzerland, 3920

Map view

Bahnhofplatz 18, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.4 mi

Cemetery

Mountaineer's Cemetery

2200 ft

Church

Parish Church of St. Mauritius

2100 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

4900 ft

Landmark

Gorner Gorge

1.2 mi

Landmark

Sunnegga

1.7 mi

Beach

Leisee

1.3 mi

Theme Park

Forest Fun-Park Zermatt

5100 ft

Ski Area

Wolli park for beginners Sunnegga

1.7 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.3 mi

Garden

Ricola Herb Garden

1.3 mi

Beach

Grunsee

2.2 mi

Garden

Dossen Glacier Garden

2.2 mi

Landmark

Zmutt Glacier

2.0 mi

Landmark

Zmutt

2.0 mi

Bridge

Hangebrucke

2.2 mi

Landmark

Kapelle Mutt

2.0 mi

Landmark

Platthorn

2.2 mi

Nearby

Museum

Matterhorn Museum

1900 ft

Church

St Peter's English Church

1600 ft

Bridge

Photopoint Kirchbrucke bridge

2000 ft

Bahnhofstrasse

Walk of Climb

1700 ft

Stellisee 3920 Zermatt

Stellisee

1200 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1700 ft

Hohbalmen

500 ft

Castor Mountain

500 ft

Murmeli Brunnen

400 ft

Denner Partner

600 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1000 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1800 ft

Restaurants

Rosstall

600 ft

Bahnhofplatz 50

Gusto Matto

600 ft

Bahnhofplatz 36

Grizzly's Bar & Bistro

200 ft

Viktoriastrasse 6

Viktoria

200 ft

Bahnhofplatz 2 vis a vis Gornergratbahn

CasaMia

600 ft

Bahnhofplatz 36

Othmars hutte

500 ft

Riedweg

Golden India

300 ft

Bahnhofplatz 2

Sonne

500 ft

Metzggasse 35

Bahnhofbuffet Non Solo Treno

400 ft

Bahnhofstrasse

Butterfly

500 ft

3920 Zermatt

Schweizerhof Kitchen

600 ft

Bahnhofstrasse 5

Cheese Factory

700 ft

Bahnhofstrasse 5 In Schweizerhof

Guest Ratings & Reviews

Real Guest Experiences & Ratings

William

United Kingdom, December 2024

9.4/10

I had a wonderful stay at this hotel! The staff was incredibly attentive and genuinely friendly, which made me feel right at home. The cleanliness of the place was impressive, along with the comfortable bedding that ensured a good night's sleep. The location was perfect for exploring nearby attractions and getting to the train station effortlessly. While the breakfast options were exceptional, the Wi-Fi was strong throughout my stay, making it easy to stay connected. I'm not sure about the value compared to similar places, but overall, it felt worthwhile.

Rooms

9.0

The rooms were immaculate and offered a lovely view of the iconic Matterhorn, which I absolutely cherished every morning.

Service

10.0

The service was consistently kind and very helpful, making me feel welcome throughout my stay.

Location

10.0

The location was ideal, with easy access to local attractions and the train station just around the corner.

Dining

9.0

Breakfast was top-notch, bursting with variety and quality that left me satisfied each morning.

Facilities

9.0

The spa amenities were fantastic, offering a range of treatments that contributed to a truly restorative experience.

John

United States, November 2024

9.4/10

During my stay, I found the hotel to be a delightful retreat. The attentive staff made me feel genuinely cared for, and the cleanliness of both my room and the common areas was impressive. The breakfast was a highlight, offering a remarkable variety and high quality. Most notably, I loved waking up to the stunning views of the Matterhorn, which made my stay even more special. However, I did wish for more leisure activities for families, as that felt a bit lacking during my visit.

Rooms

9.0

The room was excellent, featuring a balcony that offered breathtaking views. All facilities were well-maintained and met my needs perfectly.

Service

10.0

The service throughout my stay was exceptional. The staff was kind and responsive, always eager to help with anything I needed.

Location

9.0

The location was perfect for accessing local attractions and just a short walk from the train station, which was incredibly convenient.

Dining

10.0

Breakfast was an extraordinary experience with a delightful selection of fresh, high-quality food that really set a positive tone for the day.

Facilities

9.0

The hotel offered fantastic spa amenities and a lovely heated pool, contributing significantly to my relaxation during the stay.

Mike

United Kingdom, November 2024

9.4/10

I had an outstanding experience at this hotel. The staff was incredibly attentive and friendly, which made my stay even more enjoyable. The cleanliness and maintenance of the property really stood out, providing a reassuring environment throughout my visit. I truly loved the quality of the breakfast, which was a fantastic way to start each day. However, I would have liked to have more flexibility regarding room service when dining at the hotel.

Rooms

9.0

The room was equipped with everything I needed for a comfortable stay, and the balcony was a lovely touch for some fresh air.

Service

10.0

The service was exceptional, with the staff always ready to help and ensure I had everything I needed.

Location

10.0

The location was perfect for me, just a short walk from the train station and so close to local attractions, making everything easily accessible.

Dining

9.0

Breakfast was a highlight of my stay with its wide selection and quality.

Facilities

9.0

The facilities were excellent, especially the spa, which offered a variety of treatments to help me unwind.

Oscar

United Kingdom, November 2024

9.0/10

I had a lovely stay at the hotel with attentive staff who remembered my coffee preferences and provided outstanding service throughout my visit. The cleanliness of the property was exemplary, and I truly enjoyed the relaxing spa amenities. However, the breakfast offerings could use a slight improvement in variety, and I would have appreciated a bit more attention to the speed of the service during busy times. Overall, it was a fantastic experience that I would recommend.

Rooms

10.0

The rooms were great with a nice outdoor balcony, providing excellent views. Everything was well-maintained and comfortable.

Service

9.0

The service was kind and very helpful, with staff consistently making me feel welcomed. They even communicated regularly to ensure I had everything I needed.

Location

10.0

It's perfectly situated close to the train station and local attractions, making it easy to explore the area.

Dining

7.0

The breakfast was overall satisfying, though I felt the range could be expanded for a more delightful experience.

Facilities

9.0

The hotel offered a fantastic spa and well-maintained leisure facilities, including a heated pool which I thoroughly enjoyed.

Attentive staff

Breakfast variety

Mason

United Kingdom, November 2024

8.8/10

My stay at the hotel was quite enjoyable, thanks to the warm and proactive staff who made everything feel personalized. The exceptional cleanliness of both the rooms and common areas contributed to a reassuring atmosphere throughout my visit. I loved having breakfast, which offered a fantastic variety and quality. The well-equipped spa facilities were a great way to unwind after a day of adventures. However, some minor inconveniences were present, such as the orientation of the bed in the room and a slightly high price point, but overall, I felt the experience justified the cost.

Rooms

8.0

The rooms were excellent and well-appointed, enhancing comfort. However, I found the bed orientation a bit odd and less than ideal.

Service

9.0

The service was kind and very helpful, contributing immensely to the positive experience. I appreciated the strong communication throughout my stay.

Location

10.0

The location is perfect, with easy access to outdoor activities and nearby attractions, making it a convenient base for exploration.

Dining

9.0

The breakfast experience was top-notch, with a variety of high-quality options that satisfied every morning.

Facilities

8.0

The hotel offered fantastic spa amenities and leisure facilities, adding a lot of joy to the stay. However, I could see some improvements in the staffing levels at peak times.

Raymond

United States, October 2024

9.0/10

My stay at the hotel was generally wonderful, highlighted by the exceptional cleanliness and comfortable amenities. The breakfast selection was impressive and set a fantastic tone for each day. However, while the spa amenities were great, I felt there could be improved staffing during peak hours. The location was perfect for accessing nearby outdoor activities, making it a favorite choice for adventurers like me.

Rooms

9.0

The rooms offered a delightful view of the Matterhorn, making each morning special. They were well-equipped and inviting.

Service

9.0

The staff's proactive communication and willingness to help made my stay feel supported and enjoyable.

Location

10.0

The proximity to outdoor activities and local attractions was fantastic, making it easy to explore the area.

Dining

9.0

The breakfast spread was diverse and delicious, while afternoon tea added a lovely touch to the dining experience.

Facilities

8.0

The spa facilities were impressive, with a solid range of treatments. However, the staff presence during busy times could be improved.

Charles

United States, September 2024

9.2/10

I had a wonderful stay with attentive and friendly staff who made me feel welcomed throughout. The exceptional cleanliness of the hotel gave me peace of mind, and I loved the quality of the breakfast selection. However, I was left wanting for room service, as it would have added convenience to my stay.

Rooms

9.0

The rooms were excellent, with all the necessary facilities and an outdoor balcony that provided a pleasant space to relax.

Service

9.0

The service was incredibly kind and very helpful, especially with the thoughtful gestures from the staff.

Location

10.0

The hotel's location was perfect, making it easy to access local attractions and amenities.

Dining

9.0

The breakfast experience was fantastic, with a great variety of options that set a lovely tone for my day.

Facilities

9.0

The leisure facilities, especially the spa and heated pool, were amazing and contributed greatly to my relaxation.

Scarlett

United Kingdom, August 2024

9.4/10

I had a delightful stay at this hotel, where the attentive and warm staff truly made a difference. The exceptional cleanliness and quality breakfast really stood out during my visit. The fantastic spa amenities were a huge plus, though I did wish they offered room service for additional convenience. Overall, I felt the experience provided good value for the price, especially given the location and amenities available.

Rooms

9.0

My room was spotless and comfortable with a lovely view of the surrounding area.

Service

10.0

The staff went above and beyond, always checking in to make sure I was happy and comfortable.

Location

10.0

The location was perfect, just a short walk from the train station and local attractions, making it easy to explore the area.

Dining

9.0

I thoroughly enjoyed the breakfast, which had a wide variety of high-quality options to start my day.

Facilities

9.0

The leisure facilities, especially the spa and pool, were excellent and provided a great way to relax after a day of activities.

Jessica

United States, August 2024

9.6/10

I had a delightful stay at the hotel with attentive staff and incredible amenities. The morning breakfast was a highlight, packed with delicious options that set a great tone for the day. The views from my room were absolutely breathtaking, especially waking up to see the Matterhorn. However, I did feel the price was on the higher side, but the overall experience definitely made it worthwhile.

Rooms

10.0

Waking up to stunning views of the Matterhorn made my stay memorable. The room was well-equipped and comfortable, perfect for relaxation.

Service

9.0

The staff was incredibly proactive and attentive throughout my stay. Their warm approach really contributed positively to the overall experience.

Location

10.0

The hotel's location was just perfect, giving me easy access to local attractions and the train station, which was a great convenience.

Dining

10.0

Breakfast was fantastic! The variety and quality of food were superb, making for a wonderful start to my day.

Facilities

9.0

The spa amenities were excellent, providing a range of treatments that helped me unwind after a long day of exploring.

Ashley

United States, July 2024

9.4/10

I had a wonderful stay at the hotel, where the attentive and friendly staff made me feel truly welcome. The cleanliness of the entire property was impressive, and the quality of the breakfast was exceptional. While the amenities were fantastic, particularly the spa and pool, I felt that the late check-out availability was a nice touch, although the Wi-Fi connection could have been stronger. Overall, it was a great value for my experience, and I'd definitely return.

Rooms

9.0

The rooms were spacious and had a lovely view of the Matterhorn, which added a special touch to my stay.

Service

10.0

The service was attentive and very helpful, with staff members going out of their way to ensure I had everything I needed.

Location

10.0

The location was perfect for accessing both the train station and nearby outdoor activities like hiking and skiing.

Dining

9.0

I thoroughly enjoyed the quality breakfast, with a great variety of options that satisfied my morning cravings.